Effective Date: June 1, 2025

Living Your Mallorca Dream – In Full Privacy

At Palmallorca, we are here to help you live your Mallorca dream — not to harvest or sell your data.

We believe privacy is a right, not a feature. That’s why we’ve built a platform that respects your identity, protects your personal preferences, and gives you full control. We never track you across the internet, and we never sell or share your data with third parties.

When you leave, you take your data with you. Fully and permanently deleted — no questions asked.

Who We Are (Data Controller)

Palmallorca Media Group S.L. – Gran Via Puig Des Castellet 1 – 07180 Santa Ponsa, Calvia – Mallorca, Spain

Company Number: B19928274

Email: info@palmallorca.com

We are the data controller for all services offered through Palmallorca.com and its subdomains. All data processing is done in accordance with the EU General Data Protection Regulation (GDPR – Regulation 2016/679).

What We Collect – and Why

Palmallorca only collects the data you choose to share, including:

• Profile details (name, email, languages, group interests)
• Community interaction (posts, replies, forum participation)
• Optional dream inputs, preferences, and lifestyle goals
• Booking or co-ownership interest forms
• Uploaded documents (e.g. passport copy, if required for legal or transaction purposes)

We do not collect or use:

• Behavioral tracking
• Advertising pixels or third-party analytics
• Any third-party profiling tools

Your data is only used to:

• Match you with relevant services, properties, groups, or people
• Deliver a more helpful and personal experience
• Facilitate secure transactions (e.g., rentals, co-ownership)
• Support legal compliance (e.g., tourist tax reporting, KYC)

Cookies

Palmallorca only uses strictly necessary cookies, such as:

• Login/session management
• Language and region settings
• Secure access to member-only areas

We do not use cookies for:

• Advertising
• Cross-site tracking
• Analytics from external providers

You can manage or withdraw your consent at any time through our Cookie Settings panel.

Our Internal AI – Built for the Community, Not for Exploitation

Palmallorca operates a fully private AI system, based on OpenAI’s technology, hosted entirely within EU infrastructure and used only to benefit members.

We use algorithms internally and ethically to:

• Match your preferences and goals with relevant homes, services, or groups
• Assist you in navigating the platform and discovering new opportunities
• Improve community experience through opt-in knowledge sharing

Our matchmaking is always designed to serve you, not to sell you. When we suggest products or services, it’s because they match what you asked for or expressed interest in — not because someone paid us to show them to you.

All data stays within Palmallorca. No information is ever used to train external AI models or ad networks.

You may stay anonymous publicly by using a nickname, but we always verify the real identity behind each account to ensure platform safety and trust.

Access, Identity Verification & Group Privacy

Palmallorca is a secure, members-only platform, structured around multiple group types:

• Public Groups – Visible to all members; open to join
• Private Groups – Visible but require approval
• Hidden Groups – Not publicly listed; available by invitation or request only

We manually create all groups and sub-groups to ensure quality, structure, and safety.

Some groups address sensitive areas, such as:

• Intimacy and relationships
• Wellness and healthcare
• Mental health and emotional support
• Nudist-friendly or body-positive lifestyles
• Real estate, financial or legal topics

For these groups, we may request ID verification to protect all members and prevent abuse.

Verified roles include:

• All moderators and community operators
• Vendors offering services or property listings
• Members in regulated spaces (e.g. rentals, co-ownership, intimacy groups)

We comply with EU/EEA law, which allows non-sexual nudity or body-positive content in digital environments when respectful and consensual. These discussions must remain within private or hidden groups, and content that could be intimidating or offensive in open settings is strictly prohibited.

Private Messaging & Communication Security

Palmallorca offers private, secure messaging and video calls using a trusted, GDPR-compliant communication solution with end-to-end encryption.

This covers:

• Member-to-member direct messages
• Group chats (if available)
• One-on-one video or voice calls

No one — including Palmallorca staff or operators — can read or listen to your private communications.

We do not store or analyze chat content, and private conversations are never shared or used for commercial profiling.

Community Respect, Dialogue & Moderation

Palmallorca is built on values of freedom, inclusion, and mutual respect. We welcome diversity — but never tolerate abuse.

We do not allow:

• Hate speech
• Fanatic religious or political content
• Personal attacks, harassment, or defamation
• Discrimination based on gender, health, lifestyle, or beliefs

Our moderation policy:

• Any member can report harmful or inappropriate content
• If five or more members report a post or comment, it is automatically hidden
• Group moderators and platform operators are notified for review
• Content may then be restored, edited, deleted, or escalated
• Repeat or serious offenders may be removed from specific groups or the entire platform

This creates a self-moderated, respectful space where freedom of expression and community protection coexist.

Your Rights Under GDPR

As a Palmallorca member, you have the right to:

• Access your data
• Correct or update your data
• Delete your profile and all stored information
• Restrict or object to processing
• Withdraw consent at any time
• Request a copy of your data
• File a complaint with your national data protection authority

To exercise your rights, contact us at info@palmallorca.com

Data Hosting, Security & Retention

• All data is hosted securely within the European Union
• We use encryption, access restrictions, and continuous monitoring
• No data is transferred outside the EU/EEA
• We retain data only as long as necessary for community and legal purposes
• Uploaded ID documents are deleted once no longer required
• No external providers or advertising systems have backend access

When You Leave

You can delete your profile and all personal data at any time.

There are no hidden backups or delayed deletions.

When you leave, your data leaves with you — fully and permanently.

Final Note

Palmallorca is a community built on trust, privacy, and respectful connection — not surveillance, not third-party profiling, and not exploitation.

We use intelligent tools and internal algorithms — but only to match you with what you’re truly looking for, never to manipulate or sell your attention.

We are here to support you in Living Your Mallorca Dreams — in full privacy and trust.